Mass General Clinical Trials 2022

Came here after a nasty fall with a deep gash in the chin. We arrived at a busy time (5:30 pm on a Friday), but it was a lovely… show more

The nurses and doctor that saw me were extremely kind and understanding! I was in and out in about an hour and a half. Yes there… show more

I've been in a few times and always had good experiences. This time, in particular, I'm so grateful to the nurse who took me back.… show more

I came to this location three times. First time was at 7.45pm. Even though their web page says that the last patient is admitted… show more

My appointment was originally scheduled for 7:12pm. I got a text saying that the appointment would be pushed back for 8:11. I made… show more

Please consider the negative reviews before you even think about going here. The staff is completely incompetent. The front desk… show more

Very helpful and candid receptionist greeted people in a cheerful way and advised that wait for walk-ins might be up to two hours.… show more

You would think that an urgent care place would want to be helpful, at least compassionate. Wrong, wrong again.To be fair, given… show more

Should have read the reviews before I came here. The woman at the front desk should be fired for her inability to interact with… show more

The receptionist was so inefficient. First of all the front desk was poorly staffed, secondly, she was very vocal and too talkative… show more

I was advised to make an appointment before coming in. I did. Then it said that I needed to come in 20 minutes beforehand, I did.… show more

I went there on Nov 28. I was welcomed by the receptionist, and did not waste much time waiting for the doctor. The problem lies… show more

I went to this urgent care center because of some pain I was having and the doctor couldn't see anything so she prescribed pain… show more

There's no privacy wall or separation between the front desk and the waiting room, so if you have any health anxiety then it's… show more

Thieves and con artists.My mother was here from overseas and had twisted her knee. We went here for a consultation to make sure… show more

Arrived on time for a scheduled COVID test and waited for 40 minutes. I started to be confused when people came late were called… show more

Very disappointed with the service, or lack thereof provided by Partners.Came in the morning of Sunday, July 29 to find an ER alternative… show more

I visited this urgent care in September 2020 and saw Dr. Shah. It was extremely clean and I was taken to a room immediately after… show more

This is my first yelp review: I can't believe the young girl you have working at the front. I left work early to be seen and after… show more

The medical assistant is unprofessional, he answered his personal phone call while taking my X-ray. He did not speak in English… show more

Having felt terrible since this past Friday, January 10, I went to this facility, since all the Harvard Health HMO's except for… show more

Very disappointed with the service at this clinic. The woman at the front desk is the most unwelcoming person, she set an unrealistic… show more

Truly an embarrassment to the Partners name. At the beginning of this year I went in with a nasty sinus infection and was forced… show more

I decided to try out this clinic despite the average reviews & was pleasantly surprised during my visit. The wait was long, but… show more

I went to 3 other places before this one. Here, they finally accepted me, a walk-in who had never been to the clinic before. Staff… show more

I love that there's an urgent care center near by that's open on weekends. It's a great concept and all the people were nice and… show more

Wish there was zero stars rating. My husband went there after we checked on our phones to get their hours which stated that they… show more

I was happy to see that you could schedule appointment times online/over the phone so I did that to avoided the dreading wait times… show more

The facility is awesome - clean, nice staff, great setup and amenities. Three stars for the rude, dismissive doctor who had poor… show more

Waste of time. Inexperienced staff and doctors. Very limited diagnostic capabilities. Even their blood pressure measurement uses… show more

It's a very clean practice, with X-ray machines onsite. The doctor was professional.The internal waiting rooms have couches and… show more

Had the worst experience at this "urgent care". Starting with receptionist Jade, very rude said the wait was an hour and… show more

Updating my review based on how they handled collecting payment. I mailed the check out a week after it reached my mailbox because… show more

I brought my daughter here bright and early Saturday morning with a sore throat, swollen tonsils, the whole bit. We left about… show more

Was told wait would be 2 hours 43minutes-still waiting. Up until last month there would have been three doctors and today there… show more

Partners Urgent Care has given me the biggest pain in the butt for the past few months. I was told they accept blue cross blue… show more

Very rude! Receptionist very unprofessional with her eye rolling, unfriendly self. Maybe if she could put the phone down and actually… show more

Their staff and service is great. Of course there is a wait since it an Urgent Care but do not fret because they have a fully stocked… show more

I went in with a hand injury and a somewhat complicated medical history, but the staff treated me in a dignified manner and got… show more

Awful service. I ended up being in this urgent care twice myself and with my husband. The waiting time for hours. No provider,… show more

Update: While some people here are super nice and competent, there is a serious lack of communication that really needs to be fixed.… show more

I'm just in MA for the summer, and sometimes having my PCP out of state is a real hassle. Luckily, I live really close to this… show more

Great experience overall. Seen quickly and efficiently. Friendly people. There was even some parking available. Beats a trip to… show more

I decided to try this urgent care for the first time instead of driving further away. For a popular location, the wait wasn't very… show more

rude no one at desk waited 10 min just to check in really bad attitudeDidn't ask me to sign consentFor treatment I said somethingGot… show more

The staff here are very nice, and make the inevitably long wait much more pleasant! While it took hours to be seen, with only 2… show more

Just want in because I am feeling very sick and the woman at the front desk was rude for no reason! They have 1 doctor working… show more

I came to this location on 9/21/18 as they accepted my insurance (CareFirst / BlueCross) and needed an XRay for a potential wrist… show more

I think this is the best experience I have ever had when it comes to urgent care. They were very organized, great service, and… show more

I have come here multiple times since moving to Boston-- sad to say I will have to look elsewhere when it comes to urgent care.… show more

I have been here 3 times (once for myself and twice with family members). Each time, I have been impressed first with the cleanliness… show more

"Urgent"? Totally not. Clinic is poorly managed, otherwise it wouldn't be such a wait to be seen. Partners you need a manager… show more

This place is amazing. I'm here now waiting for a blood draw for something that didn't technically require an urgent care, but… show more

My son goes to school in Boston. He was home for the weekend and we brought him back on Sunday. He was coughing up yukky sinus… show more

I've been here many times and its ok, the only reason I keep going is because the location is near where I live. I came in today… show more

Hands down best medical care facility I've ever been to.Made a visit on Monday 10/3 and the front desk staff told me that it would… show more

My roommate felt like he had the flu all day and called ahead at 8:45 pm to see if they would see him even though they close at… show more

I've been here twice and this place is not great. Both times I have been, they took a very long time for a doctor to see me. I… show more

This is the closest place to me and I still need to take an uber or bus to it when I'm too sick to walk 25 mins. I've been here… show more

This place previously had 4 stars in my book, but they stopped taking appointments, apparently. I'm so now prepare to wait a very… show more

We recently went to the Partner's Urgent Care in Woburn. Although we made an "appointment" on line- we still waited an… show more

The lady at the front desk who checked me in was very nice. They have free coffee and tea in the waoting room. I was seen in around… show more

This place is amazing!! I got there exactly at 9am, having a pretty bad eccema reaction under my eyes, and was the second to be… show more

This facility is clean, the staff are really friendly and courteous, and the physician was great! They have TV in all the exam… show more

I've been here a few times already for me and my daughter and it beats going to the emergency room for minor emergencies. The team… show more

Was seen very quickly and the entire appointment lasted half an hour. They did a throat swab and recommended I take Tylenol and… show more

I cannot even about how many medical adventures I've had with my kid in the past 12 months. HOLY SMOKES. This time, I was able… show more

I would make this half a star or no stars if I could. The Brookline location is terrible. I took my daughter for flu symptoms.… show more

Had to come to come to bring our babysitter for acute back pain. The receptionist overall was just plain rude and not helpful.… show more

As other reviewers said, amazing atmosphere. You feel like you're in a spa and the only person in the world that matters. Too bad… show more

The doctor never gave me her name she told me I had a pimple and it is a bole on my face they took my insurance card and license… show more

I've been to this urgent care facility twice now. The first time I was a walk in and arrived around 7pm on a Tuesday. It was fairly… show more

0/10 service quality score. Admin rude, waiting time is awful, and billing process is even worse.

This is the fastest, best care I've received at an urgent care facility. The woman attending the front desk, Jade, was incredibly… show more

Everyone there treated me with respect - from the receptionist to the x-ray tech. The Dr took my symptoms seriously and was very… show more

This urgent care is the best I have ever been to. The woman at the front desk, Jade, is so friendly and helps put patients at ease… show more

I'm sorry to say but the doctor here is clueless - his name is Jorg Winterer. Stay away from this clinic because it's simply a… show more

Unfortunately I did not have a good experience at this Urgent Care center. I went in for a potential strep throat with a very high… show more

(Unfortunately) I've seen a lot of Urgent Care Centers, and this is hands-down the best experience I've had. The staff is extremely… show more

Had no answers and were not helpful at all. Just keep saying how he "wish he had an answer" for me. Couldn't answer my… show more

It's weird to give an urgent care experience a glowing review, because you're usually not so hot if you end up there. I stopped… show more

Best healthcare experience I've had. The medical care I received was very good, but the true differentiation is with the staff… show more

The WORST customer service EVER. The lady at the front desk by the name of Natasha Andrews refused to run my insurance information… show more

Everything went as expected until there was confusion in the billing process. However, they did a professional and timely job taking… show more

By far the best Urgent Care I've ever been to, and I've lived in many different states. I went around lunch time and I was in and… show more

Even though they allow you to book an appointment for a pediatric patient flu shot online, when you arrive, they then tell you… show more

I was visiting my daughter, who is going to college in Boston. On our way back from a weekend trip to the Cape on a Sunday afternoon,… show more

The staff is courteous and welcoming and the wait wasn't as long as they told me it would be. The office is very clean and feels… show more

My kids and I had wonderful service at this site when we came in to get flu shots. Our pediatrician practice is great but it… show more

Forget about ED, this place is EXCELLENT!!! They only accept walk-ins so far, which is great b/c I hate waiting days and weeks… show more

Took my 7 year old daughter in for pain in her ear at 6pm. Was messed around until 10pm by an assortment of receptionists, nurses… show more

I have two parts to this review so I'll start off with my experience at the facility: 1. Amazing! The staff is very friendly and… show more

Proceed with caution!!! While the facility itself was nice and the wait time tolerable the medical care was sub par! I can deal… show more

Seriously the best urgent care after. First of all, they have a SICK Keurig machine, drinks, and snacks for free. The waiting room… show more

My experience with other urgent care locations is wonderful. This particular location is very disappointing. I did a check-in… show more

I had a horrible experience with this Urgent Care. Not only was the doctor rude and dismissive of my pain, she prescribed me the… show more

I went today for a pink eye consultation. I waited about a 2.5 hours to be seen (which seems fairly normal for this location),… show more

I went in to have my TB test placed. The facility was clean and Natasha was very helpful and efficient. No complaints. Thank you!… show more

My girlfriend went in for what we thought was rhabdo. Her elbow was super swollen and was all messed up. We had THE BEST experience… show more

Amazing! Best healthcare experience I've ever had. Facilities are really nice and doctor and nurses were really great! I was… show more

Nice, courteous staff; online appts! Most comfortable exam rooms I have ever seen. It's taking me more time to get Rx filled than… show more

This place is nicer that hotels I've stayed in. Straight up! They have cable in the rooms? $160 or something for walk in. Nice… show more

I visited urgent care several months ago and asked for my detailed bill several times but received nothing since then. My insurance… show more

I found the experience pleasant. The staff was very polite, the waiting area and exam rooms were very neat and modern (even TVs… show more

2 hour wait and still waiting with my little son. On the flip side, the staff is very friendly and the facility is pretty clean.… show more

Really nice and clean facilities! Doctor I saw was very kind and helpful. Was there for about an hour and 20 minutes in total,… show more

The front desk evening person was very rude and had an attitude. From the beginning it took more than 30 minutes just for her… show more

I made an appointment ahead of time and ended up being there for 2 hours, about an hour and a half of this was just waiting. Everyone… show more

I went into Partners in a lot of pain feeling extremely worried. Everybody greeted me in such a kind way, they offered drinks and… show more

Test results were inadequate in detail and I had to have them done again by my doctor. The "results" was "ok"… show more

Amazing staff. They went above and beyond for my 5 year old daughter. We came in Monday evening (Martin Luther king day) and… show more

I agree with previous reviews, try to avoid this place...complete misdiagnosis by a doctor who looked more like an intern! Have… show more

Update: Despite the Yelp apology and assurance that someone would follow up with me, to date, I've received no follow-up or messages… show more

The most horrible customer experience ever. Visited Coolidge Corner Partners Urgent Care, Brookline, MA, today 4th January 2019… show more

What an extremely poor patient experience. I was made to feel humiliated and was dismissed given the nature of my presenting problem,… show more

The appointment was available same day and the facility was nice. However- my husband went in with clear signs of pneumonia (fever… show more

Made an appointment for 4pm waited 30 minutes to see someone. Took my vitals and then a throat culture. Waited 30 more minutes… show more

I used the walk-in urgent care and only had to fill out one short form, plus show ID and my insurance card. I was show into a private… show more

I went here to get a ppd test which is a routine test I need for my job. I go back on Saturday to get my results read and the tech… show more

Highly uneducated, unknowledgeable health providers , if you would like to get bad care , this is the place to go! I would not… show more

Great experience, friendly staff, clean facility, great accommodations, snacks, drinks, etc

Horrible experience.....waited over 3 hours after being told it would be a 45 minute to one hour wait, doctor was rude and told… show more

My experience with this facility was very bad. I cut my hand and had a serious bleeding. To go to an Urgent care seemed as a good… show more

This is my second time at Partners in Brookline and I really wish I could give it a better review, but I can't. The facility is… show more

First time here. The people working in this facility were all very nice. It was clean, my only concern here is how you are approached… show more

Great new option in Urgent Care in Brookline. Clean welcoming environment and friendly staff. Quick high quality service. Knowing… show more

At 2 pm on a Friday suspecting I had strep throat I went to the Needham Street Newton facility for a swab. The facility was locked… show more

Extremely rude front Desk. Maybe she didn't get her head screwed on straight this morning but when you are dealing with sick patients… show more

Was reluctant to go here after some of the negative reviews but I must say my experience was a positive one. Care felt knowledgeable… show more

I have been here before and have had no problems, but my most recent experience here was awful and I will never return. My initial… show more

I went in to have my leg checked (cellulitis). I could not be more pleased with my experience. They were professional, courteous,… show more

I took my spouse for a tetanus shot on a Friday night. They were patient on the phone and said if you get here before we close… show more

I initially went to Partners after I injured my knee while training for a race. My experience there was actually quite nice. Quickly… show more

My primary care doctor is out of town and a pain to travel to, so two weeks ago, I went into Urgentcare with a bad cough. I was… show more

I came here a couple days ago and the Dr was extremely biased against prescribing antibiotics for my sinus infection. When I decided… show more

NO STARS!!! My husband was there on work and needed urgent care for his eye! Not only was he MIS DIAGNOSED! They told him he… show more