Whole Health Program for Patient Satisfaction

Overseen By Latoya Kuhn, MPH

Age: 18+

Sex: Any

Trial Phase: Academic

Sponsor: University of Michigan

Disqualifiers: Non-English speakers, Cognitive impairment, Respiratory precautions

No Placebo Group All trial participants will receive the active study treatment (no placebo)

Compensation: Varies

Number of Visits: 1

300 Participants Needed

What You Need to Know Before You Apply

What is the purpose of this trial?

This trial aims to determine if a special program can make hospital stays more pleasant for patients. It tests an Inpatient Whole Health Bundle, a comprehensive care approach, to boost wellness and satisfaction during hospitalization. The study compares feedback from patients who experienced the bundle with those who did not. Ideal participants are English-speaking patients currently admitted to specific medical or surgical units at the University of Michigan Health System. As an unphased trial, this study allows patients to contribute to innovative care improvements that could enhance future hospital experiences.

Do I need to stop my current medications for this trial?

The trial information does not specify whether you need to stop taking your current medications, so it's best to ask the study team for guidance.

What prior data suggests that this intervention is safe for improving patient satisfaction?

Research has shown that the Inpatient Whole Health Bundle is safe for patients. Similar studies have found no major safety issues. This treatment aims to enhance patient care and satisfaction during hospital stays, improving the experience without adding significant risks. Therefore, patients considering this option can feel confident about its safety based on previous research. ^{1 2 3 4 5}

Why are researchers excited about this trial?

Researchers are excited about the Inpatient Whole Health Bundle because it aims to improve patient satisfaction by focusing on the overall well-being of hospitalized patients, rather than just treating specific medical issues. Unlike traditional hospital care, which often prioritizes acute medical interventions, this approach integrates various aspects of health, such as mental, emotional, and social needs, into the treatment process. By offering a more holistic approach, the Whole Health Bundle has the potential to enhance patient experiences and outcomes, setting a new standard for compassionate, comprehensive healthcare.

What evidence suggests that the Inpatient Whole Health Bundle is effective for improving patient satisfaction?

Research has shown that using an Inpatient Whole Health Bundle, which participants in this trial may receive, can enhance patient happiness and improve healthcare provider behavior. A review of several studies found that these bundles aid in patient recovery and increase satisfaction. Specifically, one study found that patient satisfaction reached 79.73% after using similar methods. These bundles include structured patient assessments, which have been shown to facilitate patient improvement. Overall, evidence suggests that the Inpatient Whole Health Bundle likely increases patient satisfaction during hospital stays. ^{1 6 7 8 9}

Who Is on the Research Team?

Sanjay Saint, MD, MPH

Principal Investigator

University of Michigan

Are You a Good Fit for This Trial?

This trial is for patients currently hospitalized in specific units who are interested in participating in an intervention aimed at enhancing their overall wellness and satisfaction during their hospital stay.

Inclusion Criteria

Hospitalized patients on medical and medical/surgical units at the University of Michigan Health System

Exclusion Criteria

Patients that cannot speak English

Patients that are under respiratory contact precautions.

I am unable to make medical decisions for myself.

Timeline for a Trial Participant

Screening

Participants are screened for eligibility to participate in the trial

1-2 months

1 visit (in-person)

Pre-Intervention

Patients recently discharged are surveyed about their satisfaction with their hospital stay.

1-2 months

Survey (mail)

Intervention

Hospitalized patients are offered a menu of items and services to improve well-being. Satisfaction surveys are conducted post-discharge.

1-2 months

In-hospital participation, Survey (mail)

Follow-up

Participants are monitored for satisfaction and well-being post-discharge.

1-2 weeks post discharge

Survey (mail)

What Are the Treatments Tested in This Trial?

Interventions

• Inpatient Whole Health Bundle

Trial Overview The study is testing an 'Inpatient Whole Health Bundle' designed to improve patient wellness and satisfaction. It involves providing certain items or services to the participants while they are admitted to the hospital.

How Is the Trial Designed?

Group I: Whole Health Intervention Participants Experimental Treatment 1 Intervention

Hospitalized patients on the intervention units will be offered participation in the Inpatient Whole Health Bundle.

Group II: Pre-Intervention Participants Active Control 1 Intervention

Randomly selected patients who had been discharged within the 1-2 months prior to the intervention will be recruited to provide information via a survey.

Who Is Running the Clinical Trial?

University of Michigan

Lead Sponsor

Trials

1,891

Recruited

6,458,000+

Citations

1. clinicaltrials.gov clinicaltrials.gov/study/NCT06405347

NCT06405347 | The M-Well Inpatient Whole Health Bundle This study will assess if implementing an Inpatient Whole Health Bundle is associated with improved patient-centric outcomes (such as perceptions of the healing ...

2. withpower.com withpower.com/trial/phase-satisfaction-patient-4-2024-a0b05

Whole Health Program for Patient Satisfaction A review of studies found that these bundles improve patient health and influence healthcare provider behavior positively.

3. pmc.ncbi.nlm.nih.gov pmc.ncbi.nlm.nih.gov/articles/PMC8039189/

Effective Analysis of Inpatient Satisfaction: The Random ... Patients' overall satisfaction was 79.73%. The five most influential factors on inpatient satisfaction, in this order, were: patients' right to ...

4. onlinelibrary.wiley.com onlinelibrary.wiley.com/doi/10.1111/jan.16025

The impact of whole of patient nursing assessment ... The literature suggests a structured patient assessment improves patient outcomes (Munroe et al., 2013; Tricco et al., 2018); however, patient ...

5. bmjopenquality.bmj.com bmjopenquality.bmj.com/content/8/1/e000458

Quantifying patient satisfaction with process metrics using ... Results After implementing process improvements focused on issues identified by the PEB, bundle compliance improved from an average of 51% to an ...

6. saferbirth.org saferbirth.org/patient-safety-bundles/

Patient Safety Bundles For Safer Birth | AIM Patient Safety Bundles are a structured way of improving the processes of care and patient outcomes. Patient safety bundles are collections of ...

7. info.pressganey.com info.pressganey.com/press-ganey-blog-healthcare-experience-insights/patient-experience-2025-new-trends

Patient experience 2025: New trends and behaviors As patient expectations evolve and disparities persist, trust is healthcare's new benchmark. See how leading organizations elevate safety, ...

8. mdpi.com mdpi.com/1660-4601/18/18/9747

Impact of Inpatient Unit Design Features on Overall Patient ... This study explores the relationship between inpatient unit design and patient experience and how spatial features and visibility impact patients' perception ...

9. va.gov va.gov/WHOLEHEALTHLIBRARY/overviews/implementing-a-whole-health-system.asp

Implementing a Whole Health System: Patient and Team ... A Whole Health System emphasizes personal health planning, Veteran empowerment, and seamless care by transdisciplinary teams.