Hybrid Chatbot for Cancer
What You Need to Know Before You Apply
What is the purpose of this trial?
This is a randomized, two-arm, parallel-group pilot trial investigating a new chatbot tool designed to support cancer patients and caregivers, particularly those in rural communities. Approximately 60 participants will be randomized 1:1 to interact with either a hybrid chatbot or an AI-enabled chatbot. Participants will use their assigned chatbot to obtain clear and helpful information related to insurance, travel costs, and other financial aspects of cancer care.
Who Is on the Research Team?
Djin Tay, PhD, RN
Principal Investigator
Huntsman Cancer Institute/ University of Utah
Are You a Good Fit for This Trial?
This trial is for adults over 18 living in rural areas of Utah, Idaho, Wyoming, Montana, and Nevada who can read and write English. It aims to help cancer patients and caregivers manage financial aspects of care.Inclusion Criteria
Timeline for a Trial Participant
Screening
Participants are screened for eligibility to participate in the trial
Intervention
Participants interact with either a hybrid chatbot or an AI-enabled chatbot to obtain information related to financial aspects of cancer care
Follow-up
Participants complete a 2-week follow-up survey to assess the chatbot's effectiveness and user satisfaction
What Are the Treatments Tested in This Trial?
Interventions
- Hybrid Chatbot
- Rule-Based Chatbot
Trial Overview
The study compares two chatbots: a hybrid version with AI features and a standard rule-based one. Participants will use these tools to navigate financial information related to their cancer treatment.
How Is the Trial Designed?
2
Treatment groups
Experimental Treatment
Participants randomized to this arm will be asked to use the rule-based chatbot.
Participants randomized to this arm will be asked to use the hybrid chatbot
Find a Clinic Near You
Who Is Running the Clinical Trial?
University of Utah
Lead Sponsor
Huntsman Cancer Institute
Collaborator
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