AI Scribes for Burnout

Age: 18+

Sex: Any

Trial Phase: Academic

Sponsor: Children's Healthcare of Atlanta

Disqualifiers: Hospital-based clinics, In-person scribes, others

No Placebo Group All trial participants will receive the active study treatment (no placebo)

Compensation: Varies

Number of Visits: Unknown

105 Participants Needed

What You Need to Know Before You Apply

What is the purpose of this trial?

The goal of this rapid, randomized quality improvement trial is to learn if implementing generative AI scribe software can enhance physician documentation efficiency and reduce burnout in outpatient providers at Children's Healthcare of Atlanta facilities. The main questions it aims to answer are:

* Do AI scribes have significant benefits in terms of physician burnout, clinical efficiency, patient experience, and business efficiency?

* Does one vendor outperform another in these measures?

The investigators will compare providers using DAX Copilot and Abridge AI scribe software to a control group using traditional documentation methods to see if AI scribes improve documentation efficiency and reduce burnout.

Participants will:

* Be randomized to one of two AI scribe vendors or control

* Intervention participants may be crossed over to the other vendor mid-trial.

* Collect patient experience scores pre- and post-intervention

* Complete surveys on burnout, efficiency, and fulfillment.

Are You a Good Fit for This Trial?

This trial is for outpatient providers at Children's Healthcare of Atlanta who are experiencing burnout. They must be willing to use AI scribe software and participate in surveys about their experience, including burnout, efficiency, and fulfillment.

Inclusion Criteria

Provider (MD, DO, APP) in an outpatient practice at Children's Healthcare of Atlanta in a specialty supported by integrated ambient AI scribe software, including Urgent Care and Emergency Department

Excludes providers working in hospital-based clinics due to lack of availability of workflow integration into the EHR

Has high clinical workload during pilot period

Exclusion Criteria

Not applicable.

Timeline for a Trial Participant

Screening

Participants are screened for eligibility to participate in the trial

2-4 weeks

Intervention

Participants are randomized to use either DAX Copilot or Abridge AI scribe software, or continue with traditional documentation methods

4 months

Regular outpatient visits

Crossover

Participants in the intervention groups may switch to the other AI scribe vendor for comparison

1-2 months

Follow-up

Participants are monitored for changes in documentation efficiency and burnout

4 months

What Are the Treatments Tested in This Trial?

Interventions

• Abridge AI Scribe
• DAX Copilot

Trial Overview The study tests if AI scribes (Abridge AI Scribe or DAX Copilot) can make doctors' documentation work easier and reduce feelings of burnout compared to traditional methods. Providers will be randomly assigned to an AI tool or continue with usual practices.

How Is the Trial Designed?

Group I: Intervention - Abridge Experimental Treatment 1 Intervention

Gains access to Abridge AI scribe

Group II: Control Active Control 1 Intervention

No access to AI scribe

Group III: Intervention - DAX Copilot Active Control 1 Intervention

Gains access to DAX Copilot AI scribe

Who Is Running the Clinical Trial?

Children's Healthcare of Atlanta

Lead Sponsor

Trials

172

Recruited

108,000+