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Caring + Consequences for Others + Consequences for Self + Social Norms + Behavioral Instructions for Appointment Reminders (No Show Trial)

N/A
Waitlist Available
Led By Alan R. Teo, MD MS
Research Sponsored by VA Office of Research and Development
Eligibility Criteria Checklist
Specific guidelines that determine who can or cannot participate in a clinical trial
Must have
Be older than 18 years old
Timeline
Screening 3 weeks
Treatment Varies
Follow Up 1 year
Awards & highlights

No Show Trial Summary

Using Behavioral Economics to Enhance Appointment Reminders and Reduce Missed Visits

No Show Trial Timeline

Screening ~ 3 weeks
Treatment ~ Varies
Follow Up ~1 year
This trial's timeline: 3 weeks for screening, Varies for treatment, and 1 year for reporting.

Treatment Details

Study Objectives

Outcome measures can provide a clearer picture of what you can expect from a treatment.
Primary outcome measures
No-Show Rate
Secondary outcome measures
Cancellation Rate

No Show Trial Design

5Treatment groups
Experimental Treatment
Active Control
Group I: Social Norms + Behavioral InstructionsExperimental Treatment1 Intervention
A letter with two types of nudges. One points out the common behavior of attending appointments. And one provides clear, specific instructions for making appointment changes. The appointment reminder also includes usual care (basic appointment information on date, location, and phone number(s) for scheduling changes).
Group II: Combination of all NudgesExperimental Treatment1 Intervention
A letter with all four types of nudges combined. One suggests that the institution cares about the patients. One highlights a potential negative consequence for others if the patient no-shows. One highlights potential negative consequences for the patient if s/he no-shows. One points out the common behavior of attending appointments. And one provides clear, specific instructions for making appointment changes. The appointment reminder also includes usual care (basic appointment information on date, location, and phone number(s) for scheduling changes).
Group III: Caring + Consequences for Self + Behavioral InstructionsExperimental Treatment1 Intervention
A letter with three types of nudges. One suggests that the institution cares about the patients. One highlights potential negative consequences for the patient if s/he no-shows. And one provides clear, specific instructions for making appointment changes. The appointment reminder also includes usual care (basic appointment information on date, location, and phone number(s) for scheduling changes).
Group IV: Caring + Consequences for Others + Behavioral InstructionsExperimental Treatment1 Intervention
A letter with three types of nudges. One suggests that the institution cares about the patient. One highlights a potential negative consequence for others if the patient no-shows. And one provides clear, specific instructions for making appointment changes. The appointment reminder also includes usual care (basic appointment information on date, location, and phone number(s) for scheduling changes).
Group V: Usual CareActive Control1 Intervention
An appointment reminder that includes basic appointment information on date, location, and phone number(s) for scheduling changes.
Treatment
First Studied
Drug Approval Stage
How many patients have taken this drug
Caring + Consequences for Others + Consequences for Self + Social Norms + Behavioral Instructions
2019
N/A
~34520
Caring + Consequences for Self + Behavioral Instructions
2019
N/A
~34520
Caring + Consequences for Others + Behavioral Instructions
2019
N/A
~34520
Social Norms + Behavioral Instructions
2019
N/A
~34520

Find a Location

Who is running the clinical trial?

VA Office of Research and DevelopmentLead Sponsor
1,609 Previous Clinical Trials
3,271,937 Total Patients Enrolled
Iowa City VA Health Care SystemFED
3 Previous Clinical Trials
1,153 Total Patients Enrolled
VA Salt Lake City Health Care SystemFED
24 Previous Clinical Trials
230,415 Total Patients Enrolled

Frequently Asked Questions

These questions and answers are submitted by anonymous patients, and have not been verified by our internal team.
Recent research and studies
clinicaltrials.govStudy
Using Behavioral Economics to Enhance Appointment Reminders and Reduce Missed Visits
2019. "Using Behavioral Economics to Enhance Appointment Reminders and Reduce Missed Visits". ClinicalTrials.gov. https://clinicaltrials.gov/ct2/show/NCT03850431.
~6472 spots leftby Apr 2025
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