Ambient Digital Scribes for Patient and Clinician Satisfaction

Overseen By Kathryn I Pollak, PhD

Age: 18+

Sex: Any

Trial Phase: Academic

Sponsor: Duke University

Disqualifiers: Non-English speakers, others

No Placebo Group All trial participants will receive the active study treatment (no placebo)

Compensation: Varies

Number of Visits: 4

261 Participants Needed

Trial Summary

What is the purpose of this trial?

The purpose of this study is to assess the impact of Ambient Digital Scribes that will automatically record clinical encounters and use AI technology to populate clinical notes. The investigators expect that when clinicians do not need to either write notes during the clinical encounter and can instead face patients when talking, several effects could result, including 1) patients report higher satisfaction with the visit 2) clinicians report less burnout, and 3) clinician-patient communication includes more evidence-based tools that indicate high quality communication.

Eligibility Criteria

This trial is for clinicians who regularly document clinical encounters and their patients. The study aims to include participants who are willing to have their consultations recorded and notes generated by AI technology. Specific eligibility criteria details were not provided.

Inclusion Criteria

Patient: able to speak and read English

Clinician: delivering care in a clinic in which Ambient Digital Scribes are being employed

Exclusion Criteria

Patient: unable to speak and read English

Clinician: not delivering care in a clinic in which Ambient Digital Scribes are being employed

Timeline

Screening

Participants are screened for eligibility to participate in the trial

2-4 weeks

Baseline Assessment

Clinicians audio record patient encounters to establish baseline communication metrics

2 weeks

4 patient encounters on two separate days

Intervention

Implementation of Ambient Digital Scribes to assess impact on clinician and patient satisfaction

8 weeks

Follow-up

Participants are monitored for patient-perceived empathy, patient satisfaction, and clinician burnout

4 weeks

Treatment Details

Interventions

• Ambient Digital Scribes

Trial Overview The intervention being tested is the use of Ambient Digital Scribes, an AI technology that records clinical encounters and automatically generates clinical notes, aiming to improve patient satisfaction, reduce clinician burnout, and enhance communication quality.

Participant Groups

Group I: Study population - Clinicians and Patients Experimental Treatment 1 Intervention

Clinicians will audio record 4 patient encounters on two separate days each (240 encounters).

Who Is Running the Clinical Trial?

Duke University

Lead Sponsor

Trials

2,495

Recruited

5,912,000+