Provider Coaching for Patient Satisfaction
Trial Summary
Do I need to stop my current medications for this trial?
The trial protocol does not specify whether participants need to stop taking their current medications.
What data supports the effectiveness of the treatment Intervention 1 in the Provider Coaching for Patient Satisfaction trial?
Research shows that educational interventions, like using an evidence-based tool kit for healthcare providers, can improve patient satisfaction by enhancing staff perceptions and standardizing care processes. This suggests that similar coaching interventions could positively impact patient satisfaction.12345
How does the treatment 'Provider Coaching for Patient Satisfaction' differ from other treatments for improving patient satisfaction?
This treatment is unique because it involves 'shadow coaching', where providers receive one-on-one counseling to improve their interactions with patients, leading to significant improvements in patient experience scores. Unlike other treatments that may focus on systemic changes, this approach directly targets provider behavior to enhance patient satisfaction.678910
What is the purpose of this trial?
Hypothesis: Clinicians who receive patient experience coaching or communication classes have improved patient satisfaction scores and improved clinician satisfaction.
Research Team
Summer V Allen
Principal Investigator
Mayo Clinic
Eligibility Criteria
This trial is for clinicians who interact with patients and are interested in improving patient satisfaction. There's no specific exclusion criteria provided, so it seems open to all healthcare providers.Inclusion Criteria
Exclusion Criteria
Timeline
Screening
Participants are screened for eligibility to participate in the trial
Intervention
Clinicians receive patient experience coaching or attend communication classes
Follow-up
Participants are monitored for changes in patient satisfaction and clinician satisfaction
Treatment Details
Interventions
- Intervention 1
Find a Clinic Near You
Who Is Running the Clinical Trial?
Mayo Clinic
Lead Sponsor