Mobile Video Interpretation for Limited English Proficiency
(mVOCAL Trial)
Trial Summary
What is the purpose of this trial?
Patients and families with limited English proficiency (LEP) and/or who use a language other than English for medical care (LOE) experience substantial barriers to communication in the healthcare setting, leading to medical care that is less safe, less efficient, less effective, and inequitable. Professional interpreter use has repeatedly been shown to improve outcomes and reduce disparities, yet it remains widely underused. This study will test two discrete, scalable implementation strategies for improving professional interpreter use in primary care, while collecting detailed information about mechanisms of action and costs that will be applicable to many sites of care and contribute meaningfully to the goal of reducing communication-based disparities. The investigators hypothesize that improving provider knowledge, confidence, and interpreter access will change behavior under real-world conditions.
Will I have to stop taking my current medications?
The trial information does not specify whether you need to stop taking your current medications.
What data supports the effectiveness of the treatment Mobile Video Interpretation, Web-based Educational Modules?
Research shows that video interpretation is rated highly for quality and satisfaction compared to using untrained interpreters, and it increases access to professional interpretation without compromising quality. Additionally, video interpretation is seen as user-friendly and cost-effective, with 88% of users rating it as very good or good.12345
How does mobile video interpretation differ from other treatments for limited English proficiency?
Eligibility Criteria
This trial is for patients and families who prefer to communicate in a language other than English or sign language during medical care. They must visit a participating clinic, have an acute concern like a sore throat, and if under 18, be with a parent or guardian. Providers need to work at least 40% full-time and require interpretation often.Inclusion Criteria
Timeline
Phase 0
Enrollment of primary care providers and baseline data collection
Phase 1
Randomization and implementation of strategies with data collection
Phase 2
Continuation and adjustment of strategies with ongoing data collection
Phase 3
Final data collection and development of sustainment plans
Phase 4
Analysis and dissemination of results
Treatment Details
Interventions
- Mobile Video Interpretation
- Web-based Educational Modules
Find a Clinic Near You
Who Is Running the Clinical Trial?
Seattle Children's Hospital
Lead Sponsor